Tymely Innovation Village: June 2024
June 2024
Tymely combines process mining, automation tools, AI, and LLMs to model retailer customer service processes in detail. This enables up to 80% automation of CS tasks and handling even the most complex tickets. Tymely resolves retailers’ most complex tickets
end-to-end almost immediately with a 99.5% accuracy.
While existing 'chatbot' solutions mainly handle FAQs, Tymely also handles inquiries that require deep system access, with unprecedented coverage of 80% of the tickets, including exchanges of partial orders, changing shipping addresses, returns and
more.Tymely has proven that it improves sales by up to 12% while reducing support costs by 70%. This significantly cuts support costs and boosts customer lifetime value by optimizing efficiency and improving customer experiences.
Selected customers we’re live with: Next.co.uk, Nanit, Underoutfit.
Tymely
14 - 17 JUNE 2025
Exhibition CentreVia Baltera, 20 - 38066 - Riva del Garda (Italy)
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